Recently ACC has begun cancelling Coverplus Extra policies automatically when payment has not been made on an invoice for 30 days after the due date.
This has caused some concern as once a policy is cancelled a new application process has to be started all over again if you wish to remain on Coverplus Extra.
While this is noted in the terms and conditions of policy documents, it is not something that has been enforced until now and has therefore caught a number of policy holders by surprise.
It is important to know that you will not lose cover as a result of this, you will simply slip back on to standard Workplace/Coverplus cover.
However it is certainly worth being aware of.
Contact us directly if you have any concerns.
