About julie

Julie Keyworth
About me:
Julie has been part of Capital Accounting for a long while now initially commuting from the Wairarapa but now living in Lower Hutt. However she finds nothing beats getting back over the hill for the local culture and to catch up with friends and family. Julie enjoys her role dealing with clients and pro-actively helping them improve the way they do things.

Dealing with difficult customers

On average 8% of customers will be difficult to deal with. The word difficult doesn’t just mean what you may be thinking; it can range from complaining “never happy” customers, through to customers who are just plain frustrating to deal with for many reasons. Dealing with the “unhappy customers” can cause conflict; so, how is […]

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Trust Bill 2017

– what this will mean to you as a Trustee It’s quite surprising to learn that there are an estimated 300,000 to 500,000 Trusts in New Zealand. For the first time in more than 60 years a bill has been introduced to Parliament which signals significant changes to trust law. The Bill is intended to […]

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E-signatures legally recognised

Life just got easier with electronic signatures now accepted on documents and information provided to Inland Revenue. This includes tax and GST returns. The hassle of printing, scanning and processing is eliminated. At Capital Accounting we are already hitting the button to forward your returns to you for simple signing and return to us ahead of […]

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Managing employees and keeping your workplace safe is a big part of business success and that is why we recently partnered with Employsure. Finding the time in a busy work day to ensure you are meeting employment and health and safety requirements can be daunting, and it is often the aspect of a business that […]

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Wear the Right Hat

Michael Gerber wrote a well-known book “The E Myth Revisited” which he subtitled “Why Most Small Businesses Don’t Work and What to Do About it”. The E in the title stands for “entrepreneur” which is what many Kiwis are or want to be. He identified the fundamental flaw for most new small business owners – […]

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Mileage rate change

Each year IRD assesses the claimable mileage rate and for the second year in a row the rate has gone down. This is now 72 cents for the 2016 tax year, down from 74 cents for 2015 and 77 cents in 2014. The rate applies to both diesel and petrol vehicles but not to motorcycles […]

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